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Department of Housing & Urban Development Government of Odisha

Ease of Doing Business

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Ease of Doing Business

The World Bank's Ease of Doing Business Initiative is a major force behind regulatory reforms. It ranks 190 economies on ten parameters from cradle to grave of a business cycle on a set methodology which indicate how easy it is to do business in the country.
These criteria include Starting a Business, Registering Property, Dealing with Construction Permits, Getting Electricity, Getting Credit, Paying Taxes, Trading Across Borders, Protecting Minority Investors, Enforcing Contracts, and Resolving Insolvency.
In India, the Department of Promotion of Industry, and Internal Trade (DPIIT) serves the institutional anchor for the Ease of Doing Business in the country. Under this mandate, DPIIT has identified key areas for reform, and the Housing & Urban Development Department, Govt. of Odisha has already implemented the necessary changes as outlined below.
Reform No. Area Sub Area Reform Details Action Taken
82 Land Administration and Transfer of Land and Property Property Registration

Digitize and publish data of Property Tax payment dues online in public domain for all the Urban Local Bodies (ULBs) and Panchayats in the State/UT. The searchable metadata available should be:
i. Name of the Property Taxpayer
ii Survey no. of land / Unique Identification no. of property
The website should clearly state that the information provided online is updated, and no physical visit is required

83 Land Administration and Transfer of Land and Property Property Registration

I. Mandate each property/plot has a Unique ID across the State
1. Rural Land / Plot: Survey no., etc.
2. Urban Land: Survey or CTS no., etc.
3. Urban Property – Including Vertical property such as Apartments, Condos, etc.

84 Land Administration and Transfer of Land and Property Property Registration

Design an online system to auto-calculate and pay the property tax for both ULB and Panchayats

186 Obtaining Utility Permits Obtaining Water connection

Mandate Water Supply authority (Such as ULB, Panchayats among others) to design and publish an online dashboard in public domain to provide information on quality of Water being supplied* to consumers area wise having following parameters and updated on real time basis: i. Water Pressure ii. Water Quality – TDS (Total Dissolve Solids), PPM * Water quality to be monitored at the Central Water Supplying Station/ point of distribution.

187 Obtaining Utility Permits Obtaining Water connection

Recommend/ Mandate ULB's to include sustainable water use practices such as Rainwater harvesting as a mandatory requirement while providing construction permits for new buildings and as a mandatory requirement for availing utility connections in existing buildings

188 Obtaining Utility Permits Obtaining Water connection

Recommendation/Mandate ULB's to include sustainable water use practices such as Solid waste/ bio-sludge management as a mandatory requirement while providing construction permits for new buildings and as a mandatory requirement for availing utility connections in existing buildings

226 Construction Permit Enablers Uniform Building Code

Enact a comprehensive uniform building code/building by-law applicable to the entire State

227 Construction Permit Enablers Uniform Building Code

Ensure that the uniform building code/building by-law include provisions for risk-based classification of buildings

228 Construction Permit Enablers Uniform Building Code

Ensure that the uniform building code/building by-law includes accreditation programs and clear responsibilities and penalties, where applicable, for professionals including architects and engineers engaged in the construction process

229 Construction Permit Enablers Uniform Building Code

Define mandatory qualifications for architects and structural engineers in the uniform building by-law applicable in State/UT

230 Construction Permit Enablers Uniform Building Code

Ensure building regulation /code/standard have provisions to dispute the decision of the local authority

231 Construction Permit Enablers Construction permit

Develop legally valid master plans/zonal plans/land use plans for all urban and Panchayat areas and make it available online in public domain

232 Construction Permit Enablers Construction permit

Mandate time-bound delivery through a legislation such as: 1. Right to Services Act / Public Service guarantee Act 2. Equivalent act with punitive provisions and grievance mechanism in case the stipulated timelines are not met For the following 3 stages of construction permits 1. Building Plan Approval 2. Permission for Alteration and Addition/Revision/Revalidation of Building Plan 3. Permission for Demolition and Reconstruction of Building 4. Plinth Approval 5. Occupancy/Completion certificate Ensure the time limit should not exceed 45 days

233 Construction Permit Enablers Construction permit

Publish information about fees, procedure and a comprehensive list of documents including pre-construction and post-construction No Objection Certificates (NOCs), registrations and other mandatory State/UT approvals

Dedicated Information page is available on the website.

https://sujog.odisha.gov.in/home

234 Construction Permit Enablers Construction permit

Ensure formal land use planning/zoning regulations incorporate the following: i. Requirements for trunk infrastructure availability (water, electricity, sanitation) ii. Hazard maps that identify areas in which construction is not permitted due to natural hazards iii. Hazard maps that identify minimum separation between residential and hazardous occupancies iv. Maps that identify areas in which construction of buildings is not permitted in relation to natural resources

235 Construction Permit Enablers Construction permit approval

Design and develop an online single window system for granting construction permits with following functionalities:
i. A common integrated application for all internal and external agencies required to provide NOCs/Approvals such as Fire Services, Water and Sewerage Department, Permission for Alteration and Addition/Revision/Revalidation of Building Plan/Permission for Demolition and Reconstruction of Building, DISCOMS, AAI, NMA, Forest, labour, Factory Directorate etc.
ii. Provision for making an online application with integrated payment without the need for a physical touch point for document submission and verification
iii. The system should allow auto scrutiny of building plans from compliance perspective according to the uniform building codes/building by-law using Auto DCR (or similar) software
iv. Ensure that the system issues digitally signed approved building plan
v. Provision for e-intimation to authorities of plinth level completion
vi. Provision for e-intimation of commencement of construction
vii. Provision for online common completion request form cum Occupancy Certificate Application with online payment
viii. Provision for online issuance of signed occupancy cum completion certificate to the applicant

Complete online process for applying for Online Building Permit Approval system and related sub-services has been made live since February 2021

https://sujog.odisha.gov.in/home

237 Construction Permit Enablers Construction permit approval

Implement a system to allow approval based on third party certification (during construction and/or completion stage, as applicable) of structural design and architectural drawings by authorized structural engineers and architects respectively across all urban areas and IDCs

238 Construction Permit Enablers Construction permit approval

Mandate to Publish an online dashboard in public domain with following features:
i. Clearly publish the data on number of applications received and granted, and the time taken and fee incurred to grant approvals/certificate
ii. Highlight that the dashboard is updated preferably on real time or updated regularly (daily/weekly/fortnightly/monthly). Date and time of modification may be mentioned
The dashboard should cover the following:
i. Building Plan approval
ii. Permission for Alteration and Addition/Revision/Revalidation of Building Plan/Permission for Demolition and Reconstruction of Building
iii. Plinth Approval
iv. Completion/Occupancy certificate

Online Dashboard is available on the Home page of Department’s Citizen Service Portal (SUJOG) website

https://sujog.odisha.gov.in/home

239 Construction Permit Enablers Inspection by Building Proposal Office/ relevant agency as part of Building Plan Approval Process, Plinth Level

Inspection by Building Proposal Office/ relevant agency as part of obtaining construction permit & for Alteration and Addition/Revision/Revalidation of Building Plan/Permission for Demolition and Reconstruction of Building

240 Construction Permit Enablers Inspection by Building Proposal Office/ relevant agency as part of Building Plan Approval Process, Plinth Level Inspection and obtaining completion/ occupancy certificate

Inspection by Building Proposal Office/ relevant agency as part of obtaining occupancy/completion certificate:
Publish a well-defined inspection procedure and checklist on department’s website

241 Construction Permit Enablers Inspection by Building Proposal Office/ relevant agency as part of Building Plan Approval Process, Plinth Level Inspection and obtaining completion/ occupancy certificate

Mandate that inspections (except in case of complaint-based inspections) shall be limited to the checklist published on the Department's website

242 Construction Permit Enablers Inspection by Building Proposal Office/ relevant agency as part of Building Plan Approval Process, Plinth Level Inspection and obtaining completion/ occupancy certificate

Design and implement a computerized system for identifying building/area that needs to be inspected based on risk assessment:
i. Building plan approval.
ii. Permission for Alteration and Addition/Revision/Revalidation of Building Plan
iii. Permission for Demolition and Reconstruction of Building
iv. Plinth level inspection.
v. Completion/Occupancy certificate.

Complete online process for applying for Online Building Permit Approval system and related sub-services has been made live since February 2021

https://sujog.odisha.gov.in/home

243 Construction Permit Enablers Inspection by Building Proposal Office/ relevant agency as part of Building Plan Approval Process, Plinth Level Inspection and obtaining completion/ occupancy certificate

Design and implement a system for computerized allocation of inspectors

Complete online process for applying for Online Building Permit Approval system and related sub-services has been made live since February 2021

https://sujog.odisha.gov.in/home

244 Construction Permit Enablers Inspection by Building Proposal Office/ relevant agency as part of Building Plan Approval Process, Plinth Level Inspection and obtaining completion/ occupancy certificate

Mandate online submission of inspection report within 48 hours to the Department

260 Sector Specific- Trade License Trade License

Ensure that information is available on website on all necessary components for availing a service such as comprehensive list of documents required, fee, procedure with stage wise details and time for completion of each procedure/ step, searchable based on risk category, size of firm, business location and Foreign/ Domestic investor

261 Sector Specific- Trade License Trade License

Mandate time-bound delivery through a legislation such as: 1. Right to Services Act / Public Service guarantee Act 2. Equivalent act with punitive provisions and grievance mechanism in case the stipulated timelines are not met

Time for approval mandated under Odisha Right to Public Services Act for Provisional Trade License Certificate – 1 day.

Time for approval mandated under Odisha Right to Public Services Act for Provisional Trade License Certificate – 90 days.

Deemed approval for Trade License Certificate has been introduced and the same is granted after 90 days upon submission of the online application.

262 Sector Specific- Trade License Trade License

States to have an online system and ensure the following features without the requirement of physical visit to the department: i. Submission of application ii. Payment of application fee iii. Track status of application iv. Download the final signed certificate v. Third party verification

Complete online process for obtaining for Trade license has been made live since September 2021.

https://sujog.odisha.gov.in/home

263 Sector Specific- Trade License Trade License

Reduce the number of documents required for obtaining trade license to only two: ID Proof and Lease Deed/Legal Occupancy document

Applicants submit only two documents for obtaining Trade License on SUJOG. The list of documents and relevant documents are mentioned on the Homepage of the website for citizens. Information.

https://sujog.odisha.gov.in/home

264 Sector Specific- Trade License Trade License

Mandate to Publish an online dashboard in public domain with following features: i. Clearly publish the data on number of applications received and granted, and the time taken and fee incurred to grant approvals/certificate ii. Highlight that the dashboard is updated preferably on real time or updated regularly (daily/weekly/fortnightly/monthly). Date and time of modification may be mentioned

Online Dashboard is available on the Home page of Department’s Citizen Service Portal (SUJOG) website

https://sujog.odisha.gov.in/home

265 Sector Specific- Trade License Trade License

Eliminate the requirement of renewal of registration or allow auto-renewal

Allowing citizens to apply for Trade License for a period of 5 years, thereby eliminating the requirement to renew the license every year